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C-Care is a leading healthcare provider in Mauritius and the Indian Ocean region.

From their world-class facilities to cutting-edge treatments, striving for excellence and compassion in everything they do at C-Care, from the care they provide to the way they treat their patients and their families. They employ only the most qualified medical staff, use the latest technology and equipment, and follow strict safety and cleanliness standards. Your goal is to provide your patients with the best experience possible, from the moment they walk through your doors to the moment they leave your care.

At C-Care, they believe that healthcare is more than just treatment and cure. It is about caring for the whole person: mind, body and spirit. That's why their approach to healthcare is based on the philosophy of compassion, which means treating our patients and their families with kindness, understanding and respect.

C-Care is a private Mauritius healthcare group that owns and operates four healthcare facilities in Mauritius, namely C-Care Darné, Wellkin, Grand-Baie and Tamarin, and two hospitals in Uganda, C-Care IHK and IMC. C-Care also owns and operates the C-Lab medical laboratory and two C-Pharma pharmacies.

The Group, formerly known as The Medical and Surgical Center Limited, was founded in 2008 and is part of the CIEL Healthcare network, whose majority shareholder is CIEL, a diversified investment group in Mauritius.

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Goals

  • Track and analyse downtime and performance to achieve greater efficiency.
  • Reduce shifts from 12 to 8 hours.
  • Track OEE and use analysis to optimise efficiency.


Challenges

  • Bad habits & unstructured routines.
  • Manual data collection systems and lack of data analysis.
  • Unreliable data.
  • Slipping schedules & quality issues.


Solutions 

  • AVEVA™ Insight


Results

  • Continuous OEE tracking and analysis leading to improved efficiency.
  • OEE reporting for 3 lines in 3 days.
  • Strong internal buy-in.
  • Improved performance and reduced shifts.



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