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Seminole County Water Division relies on AVEVA Insight to ensure safe drinking water for more than 440,000 residents in Central Florida

For Seminole County Water District, high-quality drinking water, along with reliable wastewater collection and treatment, is its highest priority in serving its residents. Operating five water treatment plants, two wastewater facilities, and three reclaimed facilities, Seminole County has relied on AVEVA to successfully manage its water management facilities for more than 20 years.

The department realised it needed to have a more mobile way of managing plant facilities and communicating among plant managers by making plant operations data more mobile so share in the field.

With the task of producing more than 45 million gallons of fresh drinking water each day, the management team looked to AVEVA for a comprehensive mobile solution that could easily integrate with its existing applications.

AVEVA Insight offered a variety of features that would best meet the County’s requirements to enable plant managers and operators to view plant data on their mobile smartphone, handheld and tablet devices.

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Goals

  • To implement a mobile process management system to ensure the safety of the more than 46 million gallons of water produced each day.
  • To enable field operators to access critical data via mobile devices for immediate decision-making onsite.


Challenges

  • Had to keep an operator 24 hrs. a day at a SCADA desk or waiting for alarms to come in and people called or paged out.
  • The County needed a better method to access data from the Process Historian and communicate it to operators in the field.


Solutions 

  • AVEVA™ Insight ( Formerly SmartGlance )
  • AVEVA™ Mobile Operator Rounds


Results

  • Actionable data with alarm points that can now be accessed in the field on any type of mobile device to effectively manage the production of 46 million gallons of water each day.
  • Answers are provided to operators within minutes instead of a ½ hour to manage operations of Seminole County’s 10 Infrastructure.
  • Having real-time data accessible on mobile devices eliminates the need to have managers drive to a water plant to take care of an issue.
  • Operators receive alerts before alarms occur, enabling them to address an issue before it becomes a problem, and before the County’s 440,000 residents know there’s a problem.



“The best part about the AVEVA Insight alerts , is that we get to the problem before it becomes a problem, and the residents of Seminole county never see a problem.”

Russell W. Carpenter, Technology Coordinator





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