F&N Dairies

Successful manufacturing operations at F&N Dairies rely on AVEVA solutions.

What do two Scotsmen and Ayutthaya, the ancient capital city of Thailand, have in common? The answer: F&N Dairies. F&N Dairies has provided consumers in Southeast Asia with nutritious dairy products for more than 130 years. Named after its Scottish founders, John Fraser and David Neave, F&N Dairies was established in 1883 in Southeast Asia. Since then, it has been a food and beverage giant in the region, producing more than 24 million cases a year.

“F&N Dairies has set very high standards for food safety, production efficiency, and energy usage goals,” said Somchai Khwahan, Production Manager at F&N Dairies. “Our plant adheres to very strict quality control measurements at every step of the manufacturing process, and the Rojana plant relies on the latest manufacturing technologies and solutions to meet these goals and metrics. A critical software solution developed at F&N Dairies Thailand is Process Nexus II.”

The Process Nexus II project brought F&N Dairies significant improvements in operations efficiency, and the project expanded the company’s reporting capabilities throughout the enterprise. F&N Dairies developed its Process Nexus II system with the help of AVEVA Ecosystem Partner Sagitate Co., Ltd. based on AVEVA Manufacturing Execution System solutions.

Goals

• Monitor manufacturing processes in real time to improve record-keeping and meet requirements for product quality and ingredient traceability.
• Facilitate connectivity of plant operations with industrial automation devices, computers, and laboratory measuring instruments.
• Reduce the total cost of ownership by enabling easy upgrades of systems across the enterprise

Challenges

• Plant operators had to manually trace product data in archived, paper-based operations sheets to determine the cause of quality issues, which took a tremendous about of time

Solutions 

• AVEVA™ Manufacturing Execution System
• AVEVA™ System Platform
• AVEVA™ Historian

Results

• Reduced product quality traceability time from four hours to only one minute
• The manufacturing facility achieved its return on investment within one year
• The plant achieved “100% First-Time Quality,” a metric that indicates what parts are manufactured correctly the first time without the need for inspection, rework, or replacement

“Sagitate provided F&N Dairies with a wide range of AVEVA software solutions to achieve its business objectives. We implemented AVEVA Manufacturing Execution System, AVEVA System Platform, and AVEVA Historian as part of the Process Nexus II project according to F&N Dairies’ functional requirements, such as quality control, tracking, and traceability.”

Paruhut Chanpahol - Sales Manager, Sagitate (Thailand) Co., Ltd